Questions on breakdowns, wrong fuel and lost keys

Stop what you are doing. DONOT turn the engine on, call our breakdown service straight away. They will drain the fuel and assist you. You are liable for all costs in repairing the vehicle.

Each vehicle has a break down recovery number in the glove box or on the windscreen next to the tax disc. If any of these are missing you also have a break down recovery number on your rental agreement. If you break down during our opening hours please contact your local branch and they will take the necessary details and contact our recovery service on your behalf, or they will advise you of the best solution to resolve your problem. Please note punctures and windscreen damage is the hirer’s responsibility.

All damage to wheels and tyres are the hirers' responsibility. Please do not attempt to change a wheel on any truck or twin rear wheeled vehicle. This is dangerous and you will require professional assistance. If you are uncomfortable, please contact our breakdown service.