Terms of Rental

Requirements for Hire BRIEF DETAILS OF CONDITIONS OF HIRE

FULL DETAILS CONTAINED IN HIRE AGREEMENT WHO CAN HIRE

You must provide your driving licence, your national insurance number, your code from the DVLA to enable us to see your online driving licence. Two forms of identification must be provided which show your current home address. These must be from establish institutions e.g. Bank Statement, Utility bill. Mobile phone bills and passports cannot be accepted. All payments must be by credit card and paid in full before the commencement of hire; the payment card must be in the Hirer's name. No more than six points in five years are allowed on your licence, but this will vary upon the offence, as some offence regardless of points is not acceptable. If you are unsure Please contact us.

 A driver must be 25 years or over and held a full driving licence for a minimum of 2 years or more. We can hire to 23-24 year olds but it is only on selected vehicles (the smallest) and there is a double insurance premium. Also the excess is increased by a minimum of £250. These changes will not appear on the web booking and will be adjusted at the time of collection.

THE LICENCE MUST BE PRODUCED AT COMMENCEMENT OF HIRE

PAYMENT

Must be made in full before commencement of hire together with the full deposit. Cheques will only be accepted two full weeks in advance unless presented with a cheque card to the card limit. All major credit cards accepted and the payment card must be in the Hirer's name.

CANCELLATIONS

A fee is applicable on all cancelled bookings within 24 hours of the hire.

INSURANCE EXCESS

There is an Insurance Excess on all vehicles which may be reduced by a small charge which is shown on the Hire Rate Card.

FUEL & TYRES

All fuel used in hire vehicles is the hirers responsibility together with the cost of punctures. 

PCN, PARKING FINES, TOLLS ETC

You will be charged for any penalties, speeding, parking fines etc and court costs incurred during the rental. With all driving offences an administration charge of £30 + VAT is applicable plus the cost of the fine and this charge will be taken from your payment card provided at the time of hire.

INSURANCE

Collision and damage waiver insurance available. Full details upon application.

EXCESS MILEAGE

Our Standard mileage allowance is 250 miles per day for the first two days, thereafter mileage will be based on 2500 miles over a 28 day period. This includes the first two days allowances.

OVERSEAS USE

Vehicles can be hired for overseas and Ireland use, subject to prior approval, but hire charges will be subject to an additional charge. All vehicles being taken abroad need a letter of authorisation.

DAMAGE

Damage due to neglect and all damage to vehicles above screen height is the hirer's responsibility and is not covered by the insurance waiver.

BREAKDOWNS

In the unlikely event of a breakdown the hirer is asked to contact the AA/RAC/AUTOHOME, who will assist. The hirer will be reimbursed on completion of hire up to the sum of £15 for repairs if a receipt is obtained. If larger repairs become necessary the permission of Longmarsh Ltd. Is needed before repairs can be carried out.

TACHOGRAPHS

It is the driver's responsibility to comply with current tachograph legislation. Tachograph discs will be supplied on request.

'O' LICENSE REQUIREMENT

An 'O' License certificate is required for all vehicles over 35cwt. e.g. 7.5 tonne trucks. This is only a requirement for business use, not private rental.

LOADS

The hirer is responsible for the safe and secure loading of the vehicle and for ensuring that the maximum plated weight is not exceeded.

EXTENSION OF HIRE

Hirers must inform the hiring depot if they wish to retain a vehicle beyond the agreed time or date of return. Failure to do so may result in the hirer driving without insurance. The extended period must be paid immediately and will be taken following your request of extension; this is required before an extension can be authorised.

AVAILABILITY OF VEHICLES

Longmarsh will make every effort to supply the vehicle ordered, or an acceptable substitute on time but cannot accept liability at any time for the consequences of our failure so to do.

We reserve the right to alter these rates and conditions at any time and refuse to hire to any person without reason.